Redacting Data from Agent

Created by Seb Coulthread, Modified on Tue, 23 Apr 2024 at 10:01 PM by Seb Coulthread

Whilst cobrowsing, there may be sensitive elements of the page that you wish to hide from the agent. By default, cobrowse will not transfer any text field with a type of password. 

If you wish to redact additional elements, you may add the follow attribute to the element:

data-tk-cobrowse-hidden="true"

When cobrowse detects this, it will replace the element with an empty black element, and not transmit any data stored within the element, including any values. This makes it ideal for sensitive data input like credit cards.

This attribute can be applied to any element, at any level, so you can redact entire blocks of HTML if necessary.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article