This extension is required for voice/video to work inside of Salesforce
Salesforce Browser Extension
Agents will need to use the Chrome browser extension listed below for voice/video to work inside of Salesforce:
https://chrome.google.com/webstore/detail/talkative-engage-salesfor/fhnfgfcpdfjjfcjiepanaplhbbncdmph
When the extension is added, navigate to your production Salesforce org.
Click "Update to my current domain" e.g.:
The extension is required since Salesforce currently blocks WebRTC inside of the Talkative agent iframe.
Chrome Extension
https://chrome.google.com/webstore/detail/talkative-engage-salesfor/fhnfgfcpdfjjfcjiepanaplhbbncdmph
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