What 2 Factor Authentication.
2 Factor Authentication (2FA) is a security feature supported within Talkative at a user level. This feature adds an extra layer of protection to your account by requiring a second form of verification in addition to your password.

Who can use this feature?

Table of Contents 

• Instructions to setup 2 factor authentication [5 minutes]
  • Step 1: Log into Talkative
  • Step 2: Navigate to the profile settings
  • Step 3: Access Multi-factor Authentication settings
  • Step 4: Configure the authentication app
  • Step 5: Continue the setup on Talkative
  • Step 6: Login into Talkative

What will you learn from this article? 

1. How to Enable 2 Factor authentication

Instructions to setup 2 factor authentication [5 minutes]

This section will cover how to setup 2 factor authentication for your user account. 

Step 1: Log into Talkative

• Log into the Talkative platform using one of the following URL's:
  • EU Login
  • US Login
  • AU Login 

Step 2: Navigate to the profile settings

• At the bottom left of the page, click your profile icon. 
• Then click "User Profile" from the small menu that appears. 

Step 3: Access Multi-factor Authentication settings

• On the profile settings page, scroll down until you see the 'Multi-factor authentication section'
• Click the 'Manage Multi-factor Authentication' button.

Step 4: Configure the authentication app

• In the 'Authenticator App' section, click 'Configure authenticator app'..

• This will display a QR code that can be scanned. 
• On a mobile device, open your preferred authentication device.
  • Apps such as the Microsoft or Google Authenticator are supported 
• Then on your authenticator app, click the "+" icon to add a new Authentication method.
  • For the Microsoft app the '+' icon is at the top right of the app.
  • For the Google app the '+' icon is at the bottom right of the app.
• The authenticator app will then ask you to scan the QR code on the Talkative webpage.

Step 5: Continue the setup on Talkative

• Once the QR code has been scanned, the authenticator app will start to generate a series of pass numbers that expire. after 30 seconds
• Enter one of these pass numbers into the 'Code' field under the QR code that you scanned earlier.
• Click 'Enable Authentication'

• If the code is correct, you will be taken to the recovery codes section.
• Make a note and save these codes in a safe place, since these can be used to log back into your account if you lose access to the authentication app.

Step 6: Login into Talkative

• When you next log into Talkative, after you enter your email and password you will be presented with the Fulti Factor authentication page  
• On this page you will need to open your authentication app and copy the onetime pass number from the app into the 'Authenticator code' text box.